Website Privacy Statement

The Clean Energy Institute of GPEKS (CEI) respects the privacy of its online visitors and does not sell or rent any information obtained from its web site to any other organization or third party.

When you use CEI's website µ such as participating in online courses, requesting services, completing a questionnaire, or making payment µ the personal information you provide will be in compliance with the Ontario Freedom of Information and Protection of Privacy Act and will be used only for the purpose it was collected. The information will be disclosed only in accordance with the provisions of the Ontario Freedom of Information and Protection of Privacy Act and Regulation.

The CEI website has links to external websites. Please be aware that the Clean Energy Institute is not responsible for web content external to our site.

Distance Learning Course Refund Policy

Full refund of paid course fee less administration cost for cancellation within 10 days of course start date. We require written and signed notification of the cancellation by fax to (819) 205-1070 within the cancellation period. Administration cost: 10% of course fee. Note that the fee for RS101 as a stand-alone module is not refundable. If participants later register for a certificate course, the cost of RS101 is deducted from the certificate course fee.

Classroom Workshop Refund Policy

Full refund of paid workshop fee less administration cost for cancellation 5 days before the start date. We require written and signed notification of the cancellation by fax to (819) 205-1070 within the cancellation period. Administration cost: 10% of workshop fee.

Classroom Program Refund Policy

For programs approved by the Ontario Ministry of Training, Colleges and Universities, the refund policies are those defined by the Private Career Colleges Act.
 

Delivery Policy

Payments for online courses in clean energy are handled by GPEKS, by credit card (Visa or MasterCard), cheque or wire transfer. GPEKS is setup for secure online credit card payment through Secure Socket Layer (SSL). For payments by cheque, the cheque has to be received at least 5 business days before the course start date. Wire transfer payments need to be received by our financial institution 3 business days before the course start date.

Access to any course starts on the first day of the published course start date except for the self-paced courses which can be accessed the first Tuesday after payment has been received and cleared our bank.

For more information, email our registrar or call (613) 686-4474.